Privacy policy

Welcome to AGRIFRUTO. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you browse and order agricultural products,  and related goods through our website/app.

1. Information We Collect

To facilitate store self-pickup orders, we may collect the following information:

  • Personal Details: Name, mobile number, and email address.

  • Order & Pickup Information: Ordered products, order date, chosen pickup time slot, and payment status.

  • Technical Data: IP address, device type, browser type, and usage patterns via cookies.

2. How We Use Your Information

We use your information strictly for the following purposes:

  • Fulfilling Pickup Orders: To confirm your order and keep the products packed and ready for pickup at our physical store.

  • Order Status Updates: To notify you via SMS, WhatsApp, or email when your order is ready for pickup.

  • Verification: To verify your identity at the store during pickup to ensure the order is handed to the right person.

  • Customer Support: To resolve any queries or issues regarding your order.

Note: Since AGRIFRUTO operates exclusively on a "Self-Pickup from Store" model and does not provide home delivery, we do not require or ask for your full residential/delivery address.

3. Data Sharing & Privacy

  • No Selling or Renting: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

  • Payment Processing: Online payments are processed through secure payment gateways. We do not store your sensitive payment details (like card numbers or banking passwords) on our servers.

  • Legal Compliance: We may disclose your information if required by law or government authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure.

5. Cookies Policy

Our platform uses cookies to enhance user experience. You can disable cookies through your browser settings, though some features of our website may not function properly as a result.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request the deletion of your account and data from our records.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your pickup orders, please reach out to us:

  • Company Name: AGRIFRUTO

  • Email ID: agrifruto@gmail.com