Refund policy

Here is the No Return & No Refund Policy tailored for AGRIFRUTO:

AGRIFRUTO - No Return & No Refund Policy

Welcome to AGRIFRUTO. We are committed to supplying high-quality fresh fruits and agricultural produce. Because our items are perishable fresh foods, all sales are subject to the following terms:

1. No Returns & No Refunds

  • Final Sale: All purchases are final. Once an order is delivered or dispatched, items cannot be returned or exchanged.

  • Non-Refundable: No monetary refunds will be issued once an order has been successfully placed and processed.

2. Order Cancellation

  • Cancellations are only permitted before the order has been packed or dispatched.

  • Once dispatched, an order cannot be canceled, and payments will not be refunded.

3. Exceptions: Damaged or Incorrect Items Given the perishable nature of produce, claims are reviewed only under specific conditions:

  • Damaged Produce: If you receive severely damaged, spoiled, or incorrect items, you must notify our customer support team within 2 hours of delivery.

  • Proof Required: Clear photos and an unboxing video of the damaged produce must accompany your claim.

  • Resolution: Upon verification, AGRIFRUTO reserves the right to offer a replacement or a credit voucher at its sole discretion.